At Kidza, we aim to provide a seamless shopping experience with reliable shipping options. Here’s everything you need to know about our shipping process:
Shipping Options:
- Standard Shipping: 5 - 7 working days
Shipping Costs: Shipping fees are determined by the weight, dimensions, and destination of your package. The total shipping cost will be shown at checkout before you confirm your order.
Order Processing Time: Orders are typically processed within 3-5 working days, excluding weekends and holidays. Once your order is processed and shipped, you'll receive a confirmation email with tracking details.
Shipment Tracking: After your order has been shipped, you will receive a tracking number. You can track your shipment by visiting www.kidza.com and entering your tracking number.
Shipping Address: Ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for delays or non-delivery caused by incorrect address information.
Shipping Restrictions: Some products may have shipping restrictions due to legal or safety regulations. If your order is affected, we will inform you promptly and issue a full refund.
Damaged or Lost Packages: If your package is damaged or lost during transit, contact our customer support team immediately at <98431 41390>. We will assist you in resolving the issue.
Returns and Exchanges: For details on returns and exchanges, please refer to our Returns Policy page for comprehensive instructions.
Contact Us: If you have any questions or concerns about our shipping policies, please contact our customer support team at 98431 41390 or email us at kidzatri@gmail.com